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Terms and Condition

Please read all the Terms & Conditions and use Yenkii app and Yenkii website only if you agree to these Terms & Conditions.

Acceptance of Terms & Conditions: www.yenkii.com and Yenkii are registered website and mobile application respectively, of Innology Solution Pvt. Ltd. Terms & conditions listed here apply to the use of the website, mobile app or any services offered through this website and mobile app. By using the website, mobile app or any services offered, you agree to the Terms & Conditions. The term “Yenkii” will be applicable to either one or both the services offered i.e website and mobile application.

We will keep updating and modifying our Terms & Conditions without any prior notice and revised Terms & conditions will be a bounding agreement. It will be user’s responsibility to review them from time to time. Use Yenkii only if you agree revised Terms & Conditions.

We may send you an email or push notification regarding your activities, updates, offers and services offered by Yenkii or Yenkii business clients.

Yenkii terms & conditions:

Yenkii is owned and operated by Innology Solution Pvt. Ltd. Our services are limited to provide business client promotion and ordering and delivery service (if business client requires) to our customers. We are in no way responsible for the quality of product or item and its packaging offered by its business client.

Please note that in our sole discretion at any time and with or without notice, we may offer any kind of incentives or promotions, shorten or extend the duration of any incentive or promotion program and/or terminate or modify any incentive or promotion program.

Registration – Registered users will be able to use features and services offered by Yenkii and Yenkii business clients. Accurate personal details should be provided while registering and use real name and not to impersonate any person. Violation of any of these may result in debarring you from using Yenkii with no prior notice or explanations.

As a pre-condition of account registration, you allow us to send you promotional emails, notifications and any services offered through Yenkii and Yenkii business clients.

Users will be solely responsible for their activities and maintaining confidentiality. We reserve all rights to cancel a user name or refuse registration.

Use of products and services 

It shall be user’s responsibility to carefully use the products and services offered by business client and us. Yenkii does not guarantee any availability or refusal of the services offered by the business clients. There can be instances when the business owners do not avail of the Yenkii coupons for any particular reason. Yenkii shall not be held responsible for any such unforeseen circumstances. Users will be responsible for the comments or reviews posted and Yenkii cannot be held responsible for any such comments. The user agrees to refrain from using any abusive, offensive, vulgar or objectionable comments to anybody in the website/mobile app. Yenkii reserves the rights to terminate the membership if a user is found to be using those means.

Terms & Conditions for all Yenkii Offers

Yenkii offers are issued by the business clients and not Yenkii. The business client can have certain pre-conditions for the offers, for eg. the offer is applicable only to certain item and not other. However, that shall be mentioned beforehand by the business clients. Yenkii offers will also have an expiry date. In case of any termination of a business client for any reasons, all the unused Yenkii offers pertaining to the specific business client will be void thereafter. No claims by the users or business client will be entertained.

Terms & Conditions for all Yenkii Discounts 

Yenkii discounts are issued by the business clients and not Yenkii. The business client can have certain pre-conditions for the discounts, for eg. the discount is applicable only to certain item and not other. However, that shall be mentioned beforehand by the business clients. Yenkii discount will also have an expiry date. In case of any termination of a business client for any reasons, all the unused Yenkii offers pertaining to the specific business client will be void thereafter. No claims by the users or business client will be entertained.

Terms & Conditions for all Yenkii Loyalty

Yenkii loyalty do not have and cannot be redeemed for any cash value. It is illegal for the users to sell these loyalties for any price to other users. Yenkii loyalties are strictly meant to be used for your personal use and any commercialization of the coupons may result in cancellation of your Yenkii membership with no explanation. The Yenkii loyalties cannot be applied to other offers or promotions by the business client. Use of Yenkii loyalties is at your discretion. No claims can be made for any unused and expired loyalties. Yenkii loyalties are issued by the business clients and not Yenkii. The business client can have certain pre-conditions for the Yenkii loyalties, for eg. the loyalties is applicable only to certain item and not other. However, that shall be mentioned beforehand by the business clients. Yenkii loyalties will also have an expiry date. In case of any termination of a business client for any reasons, all the unused Yenkii coupons pertaining to the specific business client will be void thereafter. No claims by the users or business client will be entertained.

Terms & Conditions for all Yenkii coupons

Yenkii coupons do not have and cannot be redeemed for any cash value. It is illegal for the users to sell these coupons for any price to other users. Yenkii coupons are strictly meant to be used for your personal use and any commercialization of the coupons may result in cancellation of your Yenkii membership with no explanation. The Yenkii coupons cannot be applied to other offers or promotions by the business client. Use of Yenkii coupon is at your discretion. No claims can be made for any unused and expired coupons. Yenkii coupons are issued by the business clients and not Yenkii. The business client can have certain pre-conditions for the Yenkii coupons, for eg. the coupon is applicable only to certain item and not other. However, that shall be mentioned before hand by the business clients. Yenkii coupons will also have an expiry date. In case of any termination of a business client for any reasons, all the unused Yenkii coupons pertaining to the specific business client will be void thereafter. No claims by the users or business client will be entertained.

Terms & Conditions for Business Clients

Yenkii coupons are issued by the business clients and not Yenkii. As a merchant, you will be able to put some restrictions on those coupons before hand with a time frame. Business clientss shall abide to entertain the Yenkii coupons to the users in the valid period. If the coupons have expired, it will be sole discretion of the restaurant owners to avail them. Yenkii shall not be held responsible for any altercation between the users and the business clients. Yenkii reserves the right to suspend or terminate any business client from the use of the services, for any reasons which do not match their principles, with no explanations provided. Business clients will have to honor the coupons downloaded by the users, even after terminating your contract with us. Coupon validity depends on time duration set by business client while generating it.

Conditions for use of Yenkii

Use of Yenkii is meant for personal, non-commercial use and at user’s own risk. There may be data loss due to unforeseen interruptions and Yenkii shall not be responsible. Yenkii can change the content or services provided at any given time. Yenkii may be unavailable for maintenance or any other reason. Any damages pertaining to use of Yenkii with respect to Trojans or any viruses will not be the responsibility of Yenkii. The users should abide to all the rules and regulations and no illegal activity in any form is permitted.

In case of any dispute, the user and restaurant owner agree to discontinue membership and will not held any team member of Yenkii responsible. Yenkii shall not be liable for any incurred damages, whatsoever it may be.

ORDERING AND PAYMENT

All ordering is performed online or via telephone. Users are usually billed directly by business client for their orders, and "Yenkii" will be the name that appears on the bills you receive from the merchants. But Yenkii may provide you separate delivery slip and redemption slips in case there is any delivery charges or cash back offer. Yenkii shall not in any manner be considered the seller of the product. You need to pay for the ordered items in advance in Cash to us or at the time of delivery to our delivery staff. There is no online payment facilities provides till date.

REFUND POLICY

Yenkii takes customer satisfaction very seriously. In the case of problems with your order, please contact us. In appropriate cases, Yenkii will contact the business client and request to issue full or partial refunds. For example: if you did not receive your order or received an incorrect order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will do our best to ensure your satisfaction

Termination – Yenkii reserves the complete right to terminate membership of any user or business client without any explanation or any prior notice. In case of any dispute, user/business client are entitled to bear all the costs incurred during the procedure.

Please use Yenkii only if these Terms & Conditions are agreeable to you.